Legal Document

Privacy Policy

BAOFENG STEEL GROUP CO., LTD. (“Baofeng,” “we,” “us,” or “our”)

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

This Privacy Policy describes how Baofeng Steel Group Co., Ltd. collects, uses, stores, discloses, and protects personal information obtained through our website (www.baofengsteel.com), business inquiries, and related commercial activities. We are committed to protecting the privacy and personal data of our website visitors, customers, business partners, and other individuals who interact with us.

By accessing our website or submitting information to us, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website, submit inquiries, or engage with us in a business context:

1.1 Information You Provide Directly

Full name, job title, and professional role
Company name, business address, and industry sector
Email address and telephone number
Inquiry content, product specifications, and project requirements submitted via contact forms or email
Documents, attachments, or technical specifications voluntarily submitted

1.2 Information Collected Automatically

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and navigation paths
Referring URLs and search terms used to reach our website
Device identifiers and session data collected via cookies and similar technologies

1.3 Information from Third Parties

Business contact information obtained through trade exhibitions, industry events, or professional directories
Publicly available business information relevant to commercial due diligence
Information provided by referral partners or agents in the context of business introductions

2. How We Use Your Information

We process personal information only for legitimate business purposes. The specific purposes for which we use your data include:

Responding to inquiries and quotation requests: To process, evaluate, and respond to product inquiries, technical questions, and requests for quotation submitted through our website or via direct communication.
Order fulfillment and contract performance: To manage commercial transactions, process purchase orders, coordinate production and delivery, and fulfill contractual obligations.
Technical and after-sales support: To provide product documentation, quality certificates, inspection reports, and technical assistance related to our products and services.
Marketing and business communications: To send product updates, industry information, and commercial communications where you have provided consent or where we have a legitimate business interest in maintaining the relationship.
Website improvement and analytics: To analyze website usage patterns, improve website functionality, and enhance user experience.
Legal and regulatory compliance: To comply with applicable laws, regulations, export control requirements, and other legal obligations, including record-keeping and audit requirements.

3. Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing personal data, we rely on the following grounds:

Processing Purpose	Legal Basis
Responding to inquiries and quotations	Pre-contractual steps / Legitimate interests
Order fulfillment and contract performance	Performance of a contract
Marketing communications	Consent / Legitimate interests
Website analytics and improvement	Legitimate interests / Consent (cookies)
Legal and regulatory compliance	Legal obligation

4. Disclosure of Your Information

We do not sell, rent, or trade personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We may engage trusted third-party service providers to assist in operating our website, processing transactions, delivering products, or conducting business activities on our behalf. Such parties are contractually obligated to handle data securely and only for the purposes specified by us.

4.2 Affiliated Entities

We may share information within our corporate group of companies where necessary for internal business operations, including production coordination, quality management, and sales support.

4.3 Legal Requirements

We may disclose personal information if required to do so by law, court order, governmental authority, or regulatory body, or when we believe disclosure is necessary to protect our legal rights, prevent fraud, or ensure the safety of individuals.

4.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information held by us may be transferred to the successor entity, subject to equivalent privacy protections.

5. International Data Transfers

Baofeng Steel Group is headquartered in the People’s Republic of China. If you are located outside of China, please be aware that any personal information you provide to us will be transferred to and processed in China, and potentially in other countries where our service providers operate.

We take appropriate measures to ensure that cross-border transfers of personal data are conducted in accordance with applicable data protection laws, including implementing contractual safeguards where required. By submitting information to us, you acknowledge and consent to such international transfers as described in this policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain business records, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements.

Specific retention periods may vary depending on the nature of the information and the applicable legal requirements:

•Inquiry and pre-sales correspondence: Retained for a minimum of three (3) years from the date of last contact.
•Customer and contractual records: Retained for a minimum of seven (7) years following completion of the contract, in accordance with applicable commercial and tax regulations.
•Marketing contact records: Retained until you withdraw consent or request removal, or until we determine the data is no longer relevant.
•Website analytics data: Retained in anonymized or aggregated form for up to twenty-six (26) months.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our internal data management procedures.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance website functionality, analyze traffic, and improve user experience. The following types of cookies may be used:

Strictly Necessary Cookies

Essential for the operation of the website. These cookies enable core functionality such as security, session management, and accessibility. They cannot be disabled without affecting website performance.

Analytics and Performance Cookies

Used to collect anonymized information about how visitors use our website, including pages visited and time spent. This data helps us improve website performance and content relevance.

Functional Cookies

Allow the website to remember user preferences and settings to provide a more personalized experience during your visit.

You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, refer to your browser’s help documentation.

8. Your Privacy Rights

Subject to applicable law, you may have the following rights with respect to your personal information. To exercise any of these rights, please contact us using the details provided in Section 13.

Right of Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when accuracy is contested.

Right to Data Portability

Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all legitimate requests within a reasonable timeframe, typically within thirty (30) days. We may need to verify your identity before processing your request. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

9. Data Security

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

•Secure transmission protocols (SSL/TLS) for data in transit
•Access controls limiting data access to authorized personnel on a need-to-know basis
•Regular review of data handling practices and security procedures
•Staff training on data protection responsibilities and information security

Notwithstanding the above, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities as required by applicable law.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources. These links are provided for convenience and informational purposes only. Baofeng Steel Group has no control over the content, privacy practices, or data handling of such third-party sites and accepts no responsibility or liability for them. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that personal data has been collected from a person under the age of eighteen without appropriate parental or guardian consent, we will take steps to delete such information promptly.

12. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or regulatory obligations. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website following the posting of changes constitutes your acknowledgment of and agreement to the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us using the information below. We are committed to addressing your concerns promptly and transparently.

BAOFENG STEEL GROUP CO., LTD.

Address: No. 217 Ruiyang Avenue, Songyang Industrial Park, Songyang County, Lishui, Zhejiang, China
Contact Person: Robin Tsai
Telephone: +86 159 5725 2309
Email: robin.tsai@wzbftg.com